The Virtual Assistant - Compliance Statement and Supporting Documents

The VSA was launched in 1995 and has grown to become "the most comprehensive sales support tool in the industry." From the beginning, we have taken great care to make certain all of our material is "in compliance." We have been aided in this effort by the broker-dealer compliance departments of many of our clients.

However, in order to be absolutely sure of our position, we hired Financial Regulatory Services (formerly BISYS Regulatory Services) to have the entire contents of the VSA reviewed and submitted to FINRA (formerly NASD) in 2004-2005.  All FINRA-recommended changes to the content were made at that time.  We subsequently conducted a FINRA "renewal" review by resubmitting selected portions of the VSA content, as recommended by Financial Regulatory Services, in the summer of 2006.  The results for that review, together with the changes made to the content as a result of the review, are available below. Further, we have retained Financial Regulatory Services on an ongoing basis to review and, if appropriate, submit any new material to FINRA. 

1. August 28, 2006 FINRA (formerly NASD) Comment Letter
2. Summary of VSA Changes Made

We have some producers who seek approval on an "as used" basis. They simply e-mail presentations they have prepared for clients to their compliance officers and usually get same day approval for that individual piece. They provide their compliance department with a link to this page in advance in order to lend credibility to the compliance efforts and increase the compliance officer's comfort level in the overall product.

Alternatively, you may want to send the following to your marketing and compliance offices for consideration:

NEW COMPLIANCE PARAMETERS - In what we suspect is a common-sense effort to reduce compliance costs and case flow (and maybe make their registered reps lives a little easier!), a major and well-respected insurance company and a large broker-dealer have made a bold step. Here is their new standard for sales materials:

Producers are no longer required to submit sales materials created and/or published by a third party, as long as:
  • There are no references to (COMPANY) or (BROKER-DEALER), to specific (COMPANY) or (BROKER-DEALER) products, or to securities products or services in general.
  • The producer had no input regarding the content of the sales materials.
For example, items exempt from review would include an educational brochure about the benefits of life insurance produced by an industry trade group, or a reprint of an article about disability income insurance that appeared in a trade publication. (Of course, producers must abide by applicable copyright or distribution restrictions.) However, if biographical information was added to the brochure or a masthead was added to the article reprint, the materials would need to be submitted for review.

This appears to be a sound policy that offers relief from otherwise burdensome and time consuming processes. It is beneficial to compliance personnel and producers alike and we hope other companies and broker-dealers will soon follow suit.

For additional insight, please contact our VP Compliance, Joan Barrett, CLU, ChFC.